Last Updated: 24th April 2026
Overview
This Privacy Policy explains how personal information is collected, used, and protected when users visit this website or purchase coaching services.
By using this website or purchasing services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
Personal information may include:
– Name
– Email address
– Discord username or gaming ID
– Billing information
– Payment confirmation details
This information is typically collected when:
– Purchasing a coaching package
– Booking a coaching session
– Submitting gameplay footage or replay files
– Contacting the coach through the website
Gameplay and Coaching Data
Clients may voluntarily submit:
– Dota 2 replay files
– Gameplay footage
– Player statistics
– Match history information
These materials are used strictly for coaching analysis and feedback purposes.
How We Use Your Information
Collected information may be used to:
– Deliver purchased coaching services
– Schedule and manage coaching sessions
– Provide gameplay analysis and feedback
– Communicate with clients regarding bookings or services
– Process payments and confirmations
– Improve the quality of coaching services and website functionality
Payment Processing
Payments made on this website may be processed through third‑party payment providers such as Stripe, PayPal, or other secure gateways.
Payment providers may collect billing information according to their own privacy policies. This website does not store full credit card information.
Data Storage and Security
Reasonable technical and administrative measures are used to protect personal information from unauthorized access, loss, or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.
Data Sharing
Personal information will not be sold, rented, or traded to third parties.
Information may only be shared when necessary to:
– Process payments through payment providers
– Operate scheduling or booking systems
– Comply with legal obligations
Cookies and Website Analytics
This website may use cookies or analytics tools to:
– Improve website functionality
– Understand visitor behavior
– Monitor website performance
Users may disable cookies through their browser settings.
Data Retention
Personal data will only be retained for as long as necessary to:
– Provide coaching services
– Maintain booking records
– Resolve disputes or payment issues
Replay files or gameplay submissions may be deleted after coaching feedback has been delivered.
International Users
Because this website may serve users globally, personal information may be transferred and processed in different countries depending on hosting providers and service tools used.
User Rights
Users may request to:
– Access the personal data stored about them
– Correct inaccurate information
– Request deletion of personal information where applicable
Contact
If you have questions about this Privacy Policy or how your information is handled, please contact:
Email: info@astutesocial.org